At Burr Brothers, we know great customer service is in the details.  Every boat is different.  Every customer has unique wants, needs and standards.  That’s why we match each boat owner with one of our most experienced people.  That Customer Representative then shepherds the boat through all phases of maintenance and repair, and ensures that the details which are important to that owner are addressed. 

This time of year, the customer representatives spend a fair amount of time coordinating the work.  When they are not in the office puzzling over the board, they are out inspecting the boats.